Citi Group Production Support Analyst Site Reliability Engineering 

India, Tamil Nadu, Chennai 

203104477

• Experience with installing, configuring, and supporting business applications.
• Proficiency in programming languages and issue-tracking tools.
• Strong analytical and communication skills with the ability to explain technical issues to nontechnical stakeholders.
• Practical experience with relational databases, MS SQL, SQL queries, Unix and Windows OS, and Java
• Knowledge of monitoring tools, i.e. App Dynamics, ITRS, Grafana and Splunk.
• Understanding of Site Reliability Engineering (SRE) and Observability concepts, and automations
• Basic understanding of web server technologies (WebLogic or WebSphere) and Messaging tools like MQ
• Knowledge/ experience of problem Management Tools, preferably ServiceNow.
• Proven Automation skills with tools including Ansible, Chef, etc.will be added advantage.
• Good Scripting knowledge inBash/Python/Perl/etc.
• Knowledge in banking applications and server infrastructure
• Ability to manage workloads efficiently and adapt to changing priorities.

Education:

• Bachelor’s degree/University degree or equivalent experience

Time Type:

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