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EY Talent Attraction Operations Assistant Manager 
South Africa, Gauteng, Johannesburg 
203058208

23.06.2025

Recruitment Operations Management:

  • Assist in managing the day-to-day operations of the talent acquisition function, ensuring processes are efficient and effective.
  • Oversee the applicant tracking system (ATS) and other recruitment technologies to optimize the recruitment workflow.

Sourcing Strategy Support:

  • Support the development and execution of creative sourcing strategies to attract high-quality candidates.
  • Work with the talent attraction team to identify and engage passive candidates through various channels.

Candidate Experience Coordination:

  • Coordinate efforts to ensure a positive candidate experience throughout the recruitment process, from initial contact to offer stage.
  • Implement feedback mechanisms to continuously assess and improve the candidate experience.

Recruitment Analytics:

  • Monitor recruitment metrics and provide reports on key performance indicators (KPIs) to help inform talent attraction strategies.
  • Analyze data to identify trends and areas for process improvement.

Stakeholder Collaboration:

  • Collaborate with hiring managers and HR business partners to understand hiring needs and provide operational support.
  • Build relationships with external vendors, such as recruitment agencies and job boards, to support talent sourcing efforts.

Team Support and Development:

  • Provide guidance and support to the recruitment team, helping to resolve operational issues and improve performance.
  • Assist with the training and development of recruitment staff on operational best practices and recruitment technologies.

Employer Branding Assistance:

  • Contribute to employer branding initiatives by ensuring job postings and recruitment communications align with the company's brand and values.
  • Support recruitment marketing campaigns to enhance the organization's visibility in the talent market.

Diversity and Inclusion Efforts:

  • Support diversity and inclusion initiatives within the recruitment process to foster an equitable and inclusive workplace.
  • Assist in developing strategies to attract diverse candidates and reduce bias in the recruitment and selection process.

Qualifications and Skills:

  • A bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3+ years of experience in talent acquisition or recruitment operations, with a demonstrated understanding of recruitment best practices.
  • Experience with recruitment technologies, including ATS, CRM, and sourcing tools.
  • Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent analytical skills, with a focus on data-driven decision-making.
  • Effective communication and interpersonal skills, with the ability to collaborate with team members and stakeholders at all levels.
  • Knowledge of employment law and compliance as it relates to recruitment and hiring.
  • A proactive approach to problem-solving and process improvement.
  • Commitment to providing a high level of service to candidates and hiring managers.