Honeywell Experience CX Training Professional 

South Africa 

202711274

• Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell Academy Quality procedures
• Continuously update training equipment hardware and software in accordance with the latest releases of training courses
• Maintain technical knowledge as Subject Matter Expert on 3 or more areas of expertise, and be able to deliver trainings on these subjects as a certified instructor
• Design and deliver tailored courses in line with specific customer requirements, this by collecting and selection of standard training materials from standard courses into a customer specific tailored course.
• Collect student feedback after training delivery
• Liaise with HA DE Organization to review new courses and provide feedback on the current courses to improve customer experience.
• Be familiar with virtual and remote training delivery technologies to provide trainings for both classroom based and remote trainings
• Support in training logistics & operations.
• Seek new business growth by talking to customers, understanding their training needs and entering Sales Leads
• Provide solutions to training requests and assist in the production of proposals.
• Assist sales and marketing teams with presentations and support to customers

• Minimum bachelor’s degree in technical/engineering (on process automation)
• Applied knowledge with Microsoft server operating systems and VMWare
• Certified in presentation and facilitation skills.
• Further qualification in training/education is an asset.
• 5+ year of Field Service Specialist experience (CEAT L3) or equivalent.
• Demonstrated project management skills.
• Experience in delivering training

We Value

• It is highly desirable to have automation control systems experience (preferably on the implementation and maintenance of Honeywell systems ( TPS, Experion PKS, PMD, QCS, FSC, SM, PHD systems, etc.)

• JOB ID: HRD252203
• Category: Customer Experience
• Location: 116 Danie Theron Street,Shop 4 Erf 8386,Secunda,MPUMALANGA,2302,South Africa
• Nonexempt