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Capital One Sr Associate Process Manager Retail Data Management Governance 
United States, Virginia, Arlington 
200330712

17.07.2024
  • Compliance & Controls-Establishes data management protocols - enables and supports policy compliance.

  • Production Analytics-Crafts resilient analytic solutions to ensure a trusted, secure, and modern data environment.

  • Engagement-Establishes partnerships and meaningful interactions with the data community while improving their experience.

  • Data Protection-Acts as the trusted single source of truth for all things customer by providing the highest quality of relevant, insightful, real-time customer data that’s easily usable and consistently accurate.

  • Data Management Operations-Manage critical data management processes, provides oversight, and ensures policy and control compliance.


Key Responsibilities

  • Product Planning & Governance - Partner with the team to manage the rhythms to drive effective planning and monthly governance routines

  • Maintaining the roadmap for the product for long term planning of feature development and priorities

  • Defining success & counter metrics with a tracking methodology, to include creating materials for updating leadership

  • Launch planning and execution for the product

  • Team Confluence page maintenance

  • Creating compelling resources to share our story with stakeholders and users

Who you are

To be successful in this role, you are:

  • A dedicated, disciplined, process professional who excels in a team environment and is an expert in process improvement.

  • Are able to effectively communicate and influence partners across the company and across multiple levels of the organization.

  • Have a natural ability to collaborate with key stakeholders at all levels across the company to manage, inform, and influence outcomes.

  • Have a history of success in fast-paced environments. We have deadlines and we must meet them with excellent execution.

  • Have excellent attention to detail - you are the one that finds what everyone else misses

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 2 years experience in Process or Project Management

  • At least 2 years experience in Relationship Management

Preferred Qualifications:

  • Bachelor’s Degree

  • 3+ yearsofexperience supporting, partnering and interacting with senior stakeholders

  • 3+ years experiencein Process or Project Management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.