Cisco Site Reliability Engineer Agent Ops 

United States, Georgia, Atlanta 

199982935

About the RoleJoin the ThousandEyes Agent Ops team, where you'll play a crucial role in maintaining and expanding our global infrastructure. Our mission is to optimize user experience from a geographic and service provider standpoint. As a Site Reliability Engineer, you'll ensure the reliability of our global monitoring infrastructure, focusing on availability, performance, and strategic growth.

About You

The Application Window is expected to close on 1/16/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

:

• Design and implement scalable, well-tested solutions, emphasizing Kubernetes and Terraform deployments.

• Write high-quality code in Python, Go, or similar languages.

• Utilize IaC tools like Terraform, Ansible, Puppet, and Kubernetes to build complex yet streamlined systems.

• Have experience with cloud services, especially AWS.

• Possesses solid Unix/Linux system knowledge, including the kernel, file systems, and general administration.

• Understand standard network protocols such as IPv4, IPv6, TCP, UDP, DNS, HTTP, and TLS.

• Communicate complex topics clearly to diverse audiences.

• Exhibit strong ownership, drive, and attention to detail.

• Commit to excellence in both operations and development.

What You’ll Do:

• Collaborate with software engineers to quickly identify and resolve software bugs, suggesting performance and architecture improvements.

• Design and maintain a custom infrastructure deployment model with bare metal servers and virtualized environments across major cloud providers.

• Automate processes to enable the fleet to scale efficiently.

• Participate in an on-call rotation, enhancing our 24x7 incident response capabilities.

• Strive to provide our customers with the best possible experience.

• Analyze, debug, and resolve issues across our infrastructure and platform services.

We encourage you to apply even if you do not believe you meet every single qualification