Amazon Support Engineer AWS Incident Response 

Australia, New South Wales, Sydney 

19880537

Key job responsibilities- Identify and troubleshoot recurring platform issues and own projects to drive improvements- Create and review documentation; design new standard operating procedures
- Mentor peers in your areas of technical and operational strengthAbout the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings
- 3+ years of technical support experience

- Knowledge of UNIX/Linux operating system