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IBM PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES 
India, Karnataka, Bengaluru 
198303130

27.03.2025
Your role and responsibilities

As Senior Process Analyst – Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool.

Your primary responsibilities include:

  • Take ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA) as appropriate, and taking actions where necessary to drive success.

  • Conduct an initial assessment of the candidate's suitability.

  • Follow new methods with the approach for sourcing candidates and generating new leads.

  • Work in conjunction with the business head in the establishment of weekly/quarterly/yearly Global Delivery Center goals.

  • Utilize ATS to perform candidate screening (and other program tools).

  • Ensure detailed screening and selection criteria to identify top talent and resolve meaningful strength of the talent in the pool.

  • Update the status of Candidates on the Applicant Tracking System (ATS) regularly.

  • Perform other miscellaneous duties as required by management.

Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
  • Graduate/Postgraduate with a minimum of 3-5 years of experience in recruitment standard methodologies (preferably in ITES / BPO / FA).

  • Experience in building rapport and collaborating with Hiring Managers through the open requisition, sourcing, debriefing and offer stages.

  • Expertise in sourcing through social media channels and other innovative sourcing channels.

  • Demonstrable experience in partner management and strength to hold difficult conversations with them.

  • Build expertise in deep domain knowledge and understanding of business strategy and drive innovation.

Preferred technical and professional experience
  • Experience in direct sourcing and recruitment experience in a corporate or consultancy (RPO set-up is preferred).

  • Equipped with consultative instinct, passionate about recruiting and not view the role as transactional Proficiency and experience in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) will be an advantage.

  • Ambitious individual who can work under their direction towards agreed targets/goals.

  • Proven change management and open to it good time management and working under tight deadlines.

  • Demonstrated interpersonal skills while contributing to team effort by accomplishing related results as needed.

  • Maintain technical knowledge by attending educational workshops, reviewing publications.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

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