JPMorgan Branch Travel Designer III Chase 

United States, New York, New York 

19806653

Job Responsibilities:

• Provides comprehensive leisure travel assistance for clients, including arrangements for air travel, hotels, resorts, cruises, restaurants, tours, sightseeing, and car rentals.
• Checks availability and process bookings using Sabre, managing client requests from initial inquiry through to departure and follow-up.
• Presents multiple options to clients to suit their preferences and needs.
• Conducts thorough trip research, including destinations, points of interest, regulations, and more.
• Handles requests and confirmations.
• Follows up on last-minute details, requests, and changes to ensure a seamless travel experience.
• Leverages preferred partner relationships to secure the best availability, rates, and additional benefits, ensuring maximum access and the highest service levels for clients.
• Utilizes contracts and the rate desk to optimize rate and revenue balance for clients.
• Stays informed through ongoing research on products and services by utilizing the Internet, engaging with sales representatives, and reviewing industry publications, newspapers, and magazines.

Required Qualifications, Capabilities, and Skills:

• Minimum of 3 years of experience in the travel industry as an Leisure Travel advisor, with proficiency in Sabre GDS.
• Ability to communicate clearly and professionally with clients, supervisors, and co-workers, both verbally and in writing.
• Must be proactive, with the ability to work independently and collaboratively within a team, under the direction of a manager.
• Experience in arranging domestic and international travel for clients, including setting up PNRs, ticketing, and ticket exchanges.
• High School Diploma, GED, or equivalent.
• Extensive experience in roles that incorporate customer service, sales, and strong communication skills.
• Ability to learn quickly and exceed client expectations with meticulous attention to detail with Strong organizational skills required to maintain accurate and up-to-date records and client correspondence.
• Ability to work cohesively with a team to ensure worldwide coverage for clients, meeting customer needs on a global scale.
• Ability to work well under pressure, meet deadlines with a strong sense of urgency, and adapt to change as needed.

• Strong organizational skills, detail-oriented, and proactive problem-solving abilities with proficiency in Microsoft Office, specifically Outlook and Word.

Preferred Qualifications, capabilities and Skills:

• Familiarity with leisure travel advisor tools and systems.
• Experience in the luxury travel industry.