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PayPal Principal Machine Learning Engineer - AI 
United States, California, San Jose 
196669667

Yesterday

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description:

We are on a mission to revolutionize commerce globally by connecting consumers and merchants with personalized shopping experiences. We are seeking a highly motivated, self-starter Senior ML Engineer to join our AIML Engineering team to help achieve this mission. This role will help shape the next generation of checkout at PayPal impacting over 400+ million consumers and 30+ million merchants worldwide by creating AI/ML foundations and capabilities that deliver a delightful and personalized shopping and checkout experience.


Your day-to-day

  • Lead the design and deploy scalable generative AI solutions and productize ML Models that enhance PayPal's ability to provide a seamless customer experience

  • Ensure high code quality, performance, and reliability through rigorous testing, code reviews, and adherence to software development bestpractices.

  • Drive innovation by researching andincorporating state-of-the-art machinelearning techniques, tools, and frameworks into theplatform.

  • Effective communication, listening, interpersonal, influencing, and alignment driving skills; able to convey important messages in a clear and compelling manner

  • Mentor teammembers, provide technicalguidance, and foster a culture of collaboration, innovation, and continuouslearning.

  • Stay up to date with the latest advancements in AI/ML technology and industry trendsand leverage thisknowledge to enhance the platform's capabilities


Qualifications:

  • Lead and mentor teams of ML Engineers and Software Engineers in building scalable AI systems that combine state-of-the-art models with robust engineering practices.

  • Design, Build,optimize, fine-tune Generative AI/LLM models/AI Solutions that can be integrated withnumerousapplications, support thousands of tenants, andoperateat scale in production to support variousPayPalAI Personalization initiatives

  • Deploy, monitor, and maintain Machine Learning models and build AI Products in production environments, ensuring optimal performance and reliability.

  • Perform performance evaluations of the LLM models, Implement LLMOps processes to run the end-to-end lifecycle of LLM's

  • Demonstrate effective communication skills by clearly articulating complex technical concepts to both technical and non-technical stakeholders.

  • Facilitate seamless collaboration with cross-functional teams from Business and Technology domains to align project goals, gather requirements,provide technicalsupport,and drive successful project outcomes.


Qualifications:

  • Masters / bachelor’s in computer science, Computer engineering, Machine Learning, Data Mining, Information Systems, or related disciplines, with technicalexpertisein one or more of the above-mentioned areas or equivalent practical experience.

  • 7-10 years of industry experience in ML engineering, building large-scale AI systems and/or services.

  • proficiencyin machine learning concepts, algorithms, and techniques, with hands-on experience in developing and deploying machine learning models.

  • Design & Architect directions onGenAI(Prompt Engineering, Orchestration, LLMs tuning)

  • Strong background in deep learning techniques, particularly in NLP and Vision

  • Expertise in applying LLMs, prompt design, and fine-tuning methods

  • large amountsof unstructured data.

  • Expert in multipleProgramming/scriptinglanguages,i.e.,Python, Java, Scala,SQL, SQL, NoSQL (like HBase, Redis, Aerospike)

  • Good understanding of distributed systems, data streaming, complex event Processing,NoSQLsolutions for creating and managing data integration pipelines for batch and Real Time data needs.

  • in machine learning libraries/frameworks such as TensorFlow,PyTorch, scikit-learn,etc.

  • Expertise with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes). Experience in Azure is a plus

  • Strong communication, listening, interpersonal, influencing, and alignment driving skills; able to convey important messages in a clear and compelling manner

  • Demonstrated leadership abilities, including the ability to inspire, mentor, and empower team members to achieve their full potential

  • up-to-datewith the latest advancements in AI/ML technology and industrytrends andleveragethis knowledge to build enhanced capabilities.

  • in Big Data technologies such as Hadoop, Spark, HBase, Kafka.

Preferred

  • Prior experience in Content Understanding, enrichment, entity resolution or knowledge graph

  • Strong background inMLOpsand experimentation frameworks

  • Extensive experience with concurrent,parallel,and distributed computing, including performance tuning and optimization for large-scale applications


Travel Percent:

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us.

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.