Adidas SR SPECIALIST GBS CREDIT & COLLECTIONS 

Netherlands, North Holland, Amsterdam 

196073959

Key Responsibilities:

• Ensure a timely collection of open receivables balance by working closely with the customer, internal stakeholders and solve any causes of non-payments.

• Ensure that all payments are received are allocated accurately and timely without any errors.

• Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.

• Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.

• Be able to back-up the Team Leader solving operational complex situations, and to guide, provide training and support to other team members by applying streamlined approaches.
• Lead short-term defined scope projects or support larger projects within finance operations also processing periodic reviews to identify, assess and take action to mitigate risks to project success.

• Manage customer relationship, which includes problem resolution and root cause analysis.

• Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.

• Perform review, analysis and proposal of release on credit block deliveries.

• Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.

• Act as the point of contact for the process related issues and support on escalations

• Track disputes, forward to the right department for their solution and follow-up until their closing.

• Identify the improvement opportunities and support their implementation.

• Provide insight into the calculation of the required provision for uncollectable balances.

• Support requests from internal and external stakeholders.

• Establish and maintain strong financial controls over the work performed.

• Ensure desktop procedures are updated in line with standards and policies.
Key Relationships:

• Cash Application

• Customer Primary Data

• Account and Sales Operations

• Sales

• Market Finance

Knowledge, Skills and Abilities:

• Strong Finance Accumen

• Solid experience with SAP and Excel

• Experience in a Shared Service environment or similar

• Ability to read, write and communicate in English and German in a business environment setting.

• Ability to pay close attention to detail

• Solid interpersonal skills combined with a high degree of customer orientation

• Ability to navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.

• Strong problem solving and analytical skills

• Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.

• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious.
• University degree in Accounting, Business Administration or similar field
• 5 plus years relevant work experience in the accounting / corporate finance area
• Broad and deep theoretical understanding of job function