Adidas SR SPECIALIST GBS CREDIT & COLLECTIONS 

Netherlands, North Holland, Amsterdam 

164066706

Key Responsibilities:

• Ensure a timely collection of open receivables balance by working closely with the customer, internal stakeholders and solve any causes of non-payments.
• Ensure that all payments are received are allocated accurately and timely without any errors
• Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
• Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.
• Be able to back-up the Team Leader solving operational complex situations, and to guide, provide training and support to other team members by applying streamlined approaches.
• Lead short-term defined scope projects or support larger projects within finance operations also processing periodic reviews to identify, assess and take action to mitigate risks to project success.
• Manage customer relationship, which includes problem resolution and root cause analysis
• Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy
• Perform review, analysis and proposal of release on credit block deliveries.
• Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
• Act as the point of contact for the process related issues and support on escalations
• Track disputes, forward to the right department for their solution and follow-up until their closing.
• Identify the improvement opportunities and support their implementation
• Provide insight into the calculation of the required provision for uncollectable balances.
• Support requests from internal and external stakeholders.
• Establish and maintain strong financial controls over the work performed.

Key Relationships:

• Cash Application
• Customer Primary Data
• Account and Sales Operations
• Sales
• Market Finance

Knowledge, Skills and Abilities:

• Strong Finance Accumen
• Solid experience with SAP and Excel
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English in a business environment setting.
• Ability to pay close attention to detail
• Solid interpersonal skills combined with a high degree of customer orientation
• Ability to navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.
• Strong problem solving and analytical skills

Requisite Education and Experience / Minimum Qualifications:

• University degree in Accounting, Business Administration or similar field
• 5 plus yearsrelevant work experience in the accounting / corporate finance area