Citi Group VP Business Risk Control Officer 

United States, Florida, Tampa 

19573595

Responsibilities:

• Assist in the management and coordination of the Managers Control Assessment (MCA) for the division.
• Oversee and coordinate the identification, documentation and remediation of issues and corrective action plans (CAPs).
• Identify thematic or specific control gaps, and partner to develop action plans to drive risk mitigation and remediation
• Manage risk appetite metrics to ensure successful delivery of mitigating actions
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior.
• Manage and report control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Work closely with business partners on findings and makes recommendations on improving practices.
• Develop procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Examine procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Conduct internal testing of dispute processes to ensure control.
• Monitor exceptions to dispute policy and identifies drivers of exceptions.
• Leverage data to examine impacts to customer experience and regulatory breaks.
• Operate with a limited level of direct supervision.
• Exercise independence of judgement and autonomy.
• Act as SME to senior stakeholders and/or other team members.

Qualifications:

• 6-10 years' experience developing, implementing, or testing controls within 1st, 2nd, or 3rd line risk management.
• 5+ years’ experience within a technology focused organization.
• Experience with Managers Control Assessment (MCA) processes (RCSA).
• Ability to work effectively in a cross-functional organization.
• Ability to balance strategic priorities with tactical actions.
• Proven track record and accountability in making quick decision that have an immediate impact on business financials.
• Analytical skills and experience with analytics tools such as Excel, Access, SQL, or Cognos a plus.
• Consistently demonstrate clear and concise written and verbal communication skills
• Effective organizational influencing skills.
• Excellent problem-solving skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially higher-level graduate school degree

Anticipated Posting Close Date:

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