JPMorgan HR Payroll - Operational Associate 

Brazil, São Paulo, São Paulo 

195436159

As an HR Payroll - Operational Associate in the Employee Digital and Service Experience (EDSE) Team, you will provide HR operational support for several service delivery functions within the HR department in São Paulo. The overall objective of the role is to ensure timely client service, accurate payroll inputs, support benefits management and ensure the firm wide onboarding policies and local needs are met. The HR Payroll Operational Associate main responsibilities are listed below.

Job Responsibilities:

• Act as the Subject Matter Expert for HR Operational services in the location
• Display a strong customer service mindset and competently respond to and resolve employee payroll queries in an efficient and professional manner
• Responsible for collecting, controlling and maintaining the accuracy of payroll inputs
• Responsible for checking the calculation of various HR payments
• Responsible for evaluating payroll processes and procedures for continuous improvement
• Participate in payroll projects as required
• Responsible for the accurate and timely Input of Benefits information of monthly payroll
• Assist with suppliers Third-Party Oversight
• Run and develop controls in payroll
• Prepare and analyze payroll accounting data

Required qualifications, capabilities, and skills

• Bachelor’s degree in business administration, accounting, or related areas
• 5+ years of prior professional experience in a Payroll / similar role within Financial Services and Multinational companies
• Comprehensive knowledge of HR/Payroll systems and reporting tools
• Knowledge of Human Resources practices, related labor laws and regulations
• Fluent English
• Established organizational skills, flexibility and strong team player
• Experience in process improvement and problem solving

Preferred qualifications, capabilities, and skills

• Background in Accounting
• Advanced Excel & programming (Alteryx, Pega, SAP etc)