מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
In this role, you will:
Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution
Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures, and regulatory requirements
Coordinate all aspects of resolving open customer service issues; interact with internal and external customers
Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
Review and negotiate moderately complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
Serve as an escalation point in the resolution of client issues
Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes
Identify activities of the team to ensure conformity with established procedures
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
May lead projects, teams, or serve as a mentor for lower-level staff; may contribute to strategic initiatives
Independently resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements
Required Qualifications:
4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
2+ years of Commercial Real Estate experience
2+ years of experience working with Loan IQ
Strong analytical skills with high attention to detail and accuracy
Knowledge and understanding of commercial loan operations in a high volume environment
Demonstrated experience reviewing and handling large sum monetary transactions
Job Expectations:
Ability to work in office on a hybrid schedule(required Monday - Wednesday in office)
Willingness to work on-site at stated location on the job opening
This position is not eligible for Visa sponsorship
Posting Locations:
Minneapolis, Minnesota
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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