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Wells Fargo Senior Commercial Loan Servicing Specialist 
United States, Minnesota, Minneapolis 
194918284

18.08.2024


In this role, you will:

  • Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution

  • Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures, and regulatory requirements

  • Coordinate all aspects of resolving open customer service issues; interact with internal and external customers

  • Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs

  • Review and negotiate moderately complex loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications

  • Serve as an escalation point in the resolution of client issues

  • Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes

  • Identify activities of the team to ensure conformity with established procedures

  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

  • May lead projects, teams, or serve as a mentor for lower-level staff; may contribute to strategic initiatives

  • Independently resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements


Required Qualifications:

  • 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 2+ years of Commercial Real Estate experience

  • 2+ years of experience working with Loan IQ

  • Strong analytical skills with high attention to detail and accuracy

  • Knowledge and understanding of commercial loan operations in a high volume environment

  • Demonstrated experience reviewing and handling large sum monetary transactions

Job Expectations:

  • Ability to work in office on a hybrid schedule(required Monday - Wednesday in office)

  • Willingness to work on-site at stated location on the job opening

  • This position is not eligible for Visa sponsorship

Posting Locations:

  • Minneapolis, Minnesota

18 Aug 2024


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.