Honeywell Field Service Support Coordinator Office Management 

United States 

192644795

The future is what you make it.

As a Service Support Coordinator

You will report directly to our , and you will provide support for customers in the area.

Key Responsibilities:

• Daily Interactions directly with technicians to coordinate vehicle requirements, phones, uniforms, and training material
• Assist Field Service Supervisor with coordination of requirements needed for billing based on customer requirements
• Order supplies, tool, equipment for the technicians and others as needed
• Be familiar with Health and Safety procedures, and coordinate safety and mandatory training for technicians under direction from leadership
• Handle all aspects of answering the phone: clients, suppliers, technicians, while multi-tasking with other duties and responsibilities
• Ensure requirements are met for onboarding and offboarding employees
• Coordinate activities required for fleet management – including ensuring employee reporting, disposition of vehicles, and understanding requirements for requisitions and returns
• Work with central team to ensure business licenses and documentation are maintained
• Assist customers with processing of purchase orders, invoice disputes, surveys, and use of online portals
• Required to work daily within online systems such as SMS, Titan, SharePoint, and the SAP environment

WHAT’S IN IT FOR YOU:

• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401k Plan & Matching
• Career Growth
• Professional Development

YOU MUST HAVE:

• 4+ years of experience in an Administrative or Customer Service role handling multiple disciplines of duties and responsibilities
• Demonstrated ability of exceptional organizational skills and the ability to multi-task
• Customer Service Skills – including ability to directly interface with customers when needed
• Strong and proficient computer skills – Microsoft Office, Excel, Outlook

WE VALUE:

• Team player with ability to work independently
• Experience with SAP, Salesforce, SMS, Excel, PowerBI, or other systems
• Strong communication ability and proven track record of providing excellent customer service

• JOB ID: HRD227707
• Category: Business Management
• Location: 915 Holt Ave,Manchester,New Hampshire,03101,United States
• Nonexempt