Wells Fargo Loan Closer LO 

United States, North Carolina, Charlotte 

191848339

In this role, you will:

• Support loan closing functional area with moderately complex issues and operational tasks
• Identify ways to improve processes and offer ideas for own work and work group to improve efficiency and quality.
• Perform moderately to high complex transactional, operational and customer support tasks within functional area to ensure a positive customer experience while being compliant.
• Receive direction from supervisor and escalate non-routine questions and issues to more experienced individual.
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
• Interact with internal customers and external clients.
• Interact with internal partners and settlement agents to provide a compliant closing experience for customers.
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.
• Adhere to policies and procedures while completing work efficiently and with high quality standards.
• Ability to work in a high pace environment while ensuring high customer service and quality.
• This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. .
• This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required Qualifications:

• 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2 plus years of Mortgage/Home Lending processing or closing experience
• 1 plus years CORE experience
• Ability to manage a personal pipeline minimum of 30 loans.
• Previous loan document review experience
• Knowledge and understanding of agency, non-agency, builder loans, and/or NY state Co-op Loans
• Intermediate Microsoft Office skills – Excel, Outlook, Word, and/or Adobe
• Ability to develop partnerships and collaborate with other business and functional areas.

Job Expectations:

• This job offers a hybrid work schedule.
• Required location listed below.
• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

Posting Location:

• INNOVATION PARK - 8505 IBM Dr CHARLOTTE, NC 28262

JOB POSTING MAY COME DOWN EARLY DUE TO HIGH VOLUME OF APPLICANTS

20 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.