Shape the Product Journey: Collaborate with engineering and product management to guide product design, testing, and launch while influencing the roadmap.
Empower Success: Develop and deliver compelling technical resources for internal teams, customers, and partners to ensure they have the tools they need.
Collaborate Globally: Partner with Meraki’s global teams, aligning on product goals and leveraging diverse insights to create world-class solutions.
Customer Advocate: Lead beta and pilot programs, engage directly with customers, and ensure their needs drive product direction.
Resolve Challenges: Prioritize and address customer-reported issues, working closely with engineering for efficient resolution.
Market Engagement: Meet with customers and prospects, present the product vision, and identify emerging opportunities for innovation.
Requirements
Demonstrated experience as a Product Manager/Owner or Technical Engineer in a technical domain.
Strong skills in Linux systems, cloud-based architectures including AWS/GCP/Azure, and scripting languages (Python, Ruby, or JavaScript).
Strong proficiency with SQL and analyzing data to understand issues and trends
Experience debugging and optimizing video platforms and leading large-scale video data workflows.
Proven ability to communicate technical concepts to both technical and non-technical audiences.
Entrepreneurial attitude with a strong focus on product quality and user satisfaction.
Passion for solving technical challenges creatively.
Bonus Points
Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field.
Expertise in video streaming protocols, and cloud technologies.
Hands-on familiarity with video codecs, cloud video technologies, or edge processing.
Experience in embedded systems, application engineering, QA, or technical support.
Strong technical writing and presentation skills.
Knowledge of video sensor technologies and streaming optimizations.
Background in supporting or selling AI/ML-driven video solutions.