Job responsibilities
- Executes standard software solutions, design, development, and technical troubleshooting
- Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
- Applies Software Skills to make systems more resilient and available based on SRE principles
- Performs troubleshooting and enhances ability to perform Gap analysis of software defects and resolve problems
- Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
- Learns and adopts new toolsets for modernization, system monitoring and observability
- Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
- Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
- Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
- Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 2+ years applied experience.
- Hands-on practical experience in system design, application development, testing, and operational stability
- Demonstrable ability to code in one or more languages
- Understands service level indicators and uses service level objectives to proactively address issues before they affect customers.
- Supports the adoption of site reliability engineering best practices within the team.
- Capable of contributing to large, collaborative teams by presenting information logically and effectively with minimal supervision.
- Experience across the whole Software Development Life Cycle
- Exposure to agile methodologies such as CI/CD, and other concepts such as Application Resiliency, and Security
- Emerging knowledge of software applications and technical processes within a technical discipline (e.g., SRE(Preferred), Cloud, artificial intelligence, machine learning, mobile, etc.)
- Proactively recognizes roadblocks and shows interest in learning technologies that facilitate innovation.
- Familiar with troubleshooting common software technology issues.
Preferred qualifications, capabilities, and skills
- Familiarity with modern front-end technologies
- Exposure to cloud technologies
- Prior knowledge of DevOps / SRE highly desirable