Td Bank Governance & Control Manager - Financial Crimes 

United States, North Carolina, Charlotte 

190251072

Charlotte, North Carolina, United States of America

$86,840 - $130,000 USDGovernance & Control

Job Description:

The Governance & Control Manager will act as the first line of defense for Fraud Operations. They will be responsible for the design of controls, end to end RCSA execution, issue management, and general risk management. It is integral that this position interacts with multiple levels of partners such as Legal, Compliance, and Audit.

Depth & Scope:

• Actively engages partners including Legal, Compliance, Privacy, Operational Risk, Regulatory Risk, Fraud, TRMIS to understand risk policies and collaborate, identify solutions for the ATM Channel
• Acts as Risk SME on new ATM Channel initiatives to ensure the application of a risk lens in conjunction with internal stakeholders to mitigate, avoid or transfer exposure to an acceptable extent (Tier 1, 2, 3 Projects)
• Acts as an expert in Operational Risk Event data and reporting and provides insight in identifying trends and risks for the business
• Supports the annual Risk & Control Self-Assessment process, including preparatory work for all sessions
• Responsible for oversight of process mapping and risk assessments under the new Process Risk & Control Self-Assessment (pRCSA) enterprise wide initiative
• Assists business with the development and review of Key Risk Indicators (KRIs) and manages the aggregation and assessment of KRIs
• Coordinates Business Continuity Planning; with Plan Builder accountability for both US and Canada BCM Plans
• Performs ad hoc analysis and investigations as required
• Maintains a thorough knowledge of the ATM Channel and its emerging compliance issues, ensuring proactive management and adequate support
• Encourages and fosters positive working relationships with internal business partners
• Works with key internal stakeholders (Compliance, Privacy, Regulatory and Operational Risk, etc.) to ensure compliance on pending legislation and awareness of issues as a result of the change in order to determine channel impact to close gaps
• Escalates ATM Channel regulatory concerns to partners

Education & Experience:

• Undergraduate degree or relevant industry or risk and compliance management experience and/or accreditation
• 7+ years of related experience
• Relevant industry or risk and compliance management experience and/or accreditation
• Has an understanding of the key internal business partners and their respective roles within the organization
• Has a good understanding of the risk management landscape and disciplines at TD
• Process/control design and analysis skills are a definite asset
• Takes ownership of issues and is able to drive initiatives forward to successful resolution
• Provides day to day interaction and support to Management
• Works independently as well as in a team environment
• Ability to educate others on risk related issues
• Strong analytical and problem solving skills, has an eye for detail and the ability to meet tight deadlines, manage priorities and multi-task
• Strong written, verbal, and presentation skills to allow for effective communication with senior management and other business partners
• Strong relationship management skills to work collaboratively with other departments and at all levels
• Adaptable to changing priorities and ad hoc requests
• Ability to work within predetermined engagement process and adhere to current practices

Preferred Qualifications:

• issues management experience
• control management or control design experience
• Fraud experience
• Regulatory compliance oversight experience

Our Total Rewards Package

awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.