Key job responsibilities
- Manage the end-to-end execution of a large scale tracker survey.
- Dive deep into both qualitative and quantitative data in order to bring forward new insights that inform product innovations
- Communicate research findings and recommendations in clear, concise, and compelling ways to all levels of management- Manage external vendors that we work with for executing research studies
- Identify opportunities to simplify existing research processes and operate more nimbly- Participate in short term and long term strategic planningA day in the life
- 7+ years of quantitative/qualitative market research experience, including survey design and execution
- 7+ years of experience utilizing data and analytics to formulate program objectives, solve business problems, and drive process improvements
- Experience with statistical techniques used for survey design and analytics (e.g., statistical significance, Conjoint, MaxDiff)
- Proficiency in Excel
- Experience programming in Qualtrics
- Experience working in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes at scale
- MBA or Master’s degree
- 6+ years of experience in program management, project management, roadmap planning, building processes
- Strong proficiency programming in Qualtrics
- Experience launching and developing new business programs
- Experience working with global cross-functional teams
- SQL experience
- Experience using data visualization tools
- Strong oral and written communication skills
- Demonstrated ability to work independently and autonomously
- Strategic thinker with the ability to see/understand the big picture
- Detail oriented
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