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Samsung Home Delivery Innovation Manager Netherlands, South Holland, Delft 189519766
Role and Responsibilities
Streamline process of data collection, reporting and analysis
Based on biz requirements the ability to understand, collect & use the required data
Coordinate projects in order to constantly improve activities and process (work smart)
Participate in interdepartmental projects
Manage project milestone planning and execute progress reporting
Advice and support Samsung Europe subsidiaries with new solutions and opportunities for logistics operations (productivity, efficiency, risk sensing)
Govern and optimize operations excellence for central and local distribution networks
Manage performance of logistics partner (4PL,3PL) and initiate corrective actions
Initiate and develop, in close cooperation with our 4PL and 3PL partners, innovative solutions to increase operations service levels and manage costs
Develop logistics operations and fulfillment network (pan-Europe) for Samsung online business
Draft, verify and negotiate operational Terms and Conditions (SLA) with online partners and logistics service providers
Keep informed on business developments and gather voice-of-customer (intern/extern) to provide agile logistics and supply chain solutions
Identify and advise about tailored SCM/logistics solutions and best practices for onlinebusiness/partnershipsto a variety of stakeholders
Propose process improvement plans to SELS management to increase efficiency, reduce operational cost and improve quality of online business
Design dedicated warehouse operations (storage, pick&pack, VAS) ensuring optimum productivity and added value services for online business Including enhancement of workflows and system functionalities (WMS/TMS)
- The mind of innovation of our Home Delivery services (Bulky goods mainly)
- Expertise in all relevant EU and local regulations (e.g. WEEE, GDPR), ensuring full compliancy inoperations and service.
Skills and Qualifications
- Strong communication skills
- A minimum of 5 to 10 years experience in a Home Delivery logistics environment in Europe with proven in-depth expertise
- Familiar with all aspects and topics related to Home Delivery / Last Mile logistics in one or more European countries
- Experience with(in) the field of Logistics or Supply Chain management (preferred)
- Various experience in customer satisfaction field
- Ability to translate complicated requirements into well-defined tasks
- Passion for logistics innovation and the rapid transformation it creates in the industry
- Bachelor degree / Master degree preferable in logistics or related field
- Knowledge of Front-end system (Hybris, etc.) & ERP system
- Experience of operations on Consumer electronics business (Bulky goods) is strongly preferred
- Ability to clearly translate complicated requirements into easy-to-understand tasks, and to motivate and influence through clear communications in all mediums
- Advanced skills in MS Office (Excel, Word and PPT)
- Comfortable working across different cultures
- Proficient in English
- Strong analytical skills
We Offer
A competitive base salary depending on your profile
Annual performance related bonuses (twice per year)
25 holidays (and Good Friday off) and additional loyalty days based on your service period
Fully compensated health care insurance (extensive coverage)
Well-arranged pension scheme with an extensive employer contribution
Compensation of your fitness subscription
Free drinks and fresh fruit at the office
Employee shop to purchase Samsung products with discount;
Bicycle plan
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