Your Role and Responsibilities– Medical/Life Insurance enrollment/cancellation/plan changes – Handling eligibility/program queries – Handle benefits delivery via payroll, in kind, via third party – Performing monthly Reconciliation – Process vendor invoices and remittance of payments– Responsible for document management, develop and keep current complete process documentation including flow charts with key control points, process narratives and desk procedures. – Identify work process improvements and issue prevention. Required Technical and Professional Expertise – Bachelor’s/College Degree in Human Resource Management, Psychology or equivalent – Strong organization and planning skills – Good communication skills in English – verbal and written – Good time management and work prioritization skills; able to meet deadlines – Ability to work under own initiative – Proficient in Microsoft Office applications such as Word, Excel & PowerPoint