JPMorgan Supervisory Management Business Reporting Specialist 

Philippines, Quezon City 

186101918

Job Responsibilities:

• Uphold the highest standards of confidentiality, ensuring all client information is protected and handled with discretion.
• Conduct thorough and accurate reviews of electronic communications daily, adhering to established Service Level Agreements (SLAs) and following relevant policies and procedures.
• Work closely with team members to consistently meet and exceed performance targets, fostering a cooperative and supportive work environment
• Assist in overall effort to continually review and enhance supervisory tools, reports and programs used to monitor the electronic communication review process.

Required qualifications, capabilities, and skills:

• Detail Orientation: Exhibit meticulous attention to detail, recognizing the critical impact of your role on regulatory compliance and risk management
• Client Focus: Demonstrate a strong commitment to client service, effectively managing time and coordinating with various teams to address and resolve issues promptly.
• Analytical Skills: Possess the ability to analyze process flows, identify areas for improvement, and propose innovative solutions to enhance operational efficiency.
• Teamwork: Build and maintain strong working relationships with cross-functional and geographically diverse teams, contributing to a cohesive and collaborative work culture
• Adaptability: Thrive in a fast-paced environment, skillfully handling multiple tasks through effective prioritization and time management.
• Risk Awareness: Maintain a strong control orientation, understanding and mitigating operational risks to reduce the overall risk profile.
• Problem Solving: Address miscellaneous requests related to the process, assisting the team with research and investigation as needed.
• Documentation: Ensure all procedures are thoroughly documented, identifying and implementing additional controls as necessary to enhance compliance.
• Innovative Thinking: Think creatively and propose out-of-the-box solutions to drive continuous improvement and innovation.
• Education: College graduate with a strong academic background.
• Communication Skills: Exhibit excellent verbal and written communication skills, effectively conveying information, and ideas to diverse audiences.