Bank Of America Assistant Vice President - AML Refresh Operations 

Philippines, Taguig 

183115050

Key responsibilities include but are not limited to:

• Review Refresh Requirements for assigned jurisdictions in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to Client.
• Manage Refresh of Clients with multi-jurisdictions booking entities and of complex nature.
• Escalation and issues management across Sales/ Business, Global Financial Crime Compliance (GFCC) and respective Service and Operations team.
• Independently liaise with internal teams to support KYC issues and resolution – tactically and/or strategically.
• Contributes to overall Refresh performance, achieves sustainable refresh quality and drive process improvements.
• Tracks Annual refresh population and all other KYC related populations with Refresh Manager and in partnership with our Line of Business partners
• Simplification & continuous improvement of AML/ KYC CDD experience keeping end client in sight.
• Interact and maintain quality engagement with stakeholders regionally and globally.
• Point of contact for Business & Management when matters require attention.
• Provide support on Regulatory Exams, Internal Audits and other reviews conducted
• Perform drill down and investigation on background and history of refresh cases
• Participate in monitoring and investigation activities including review of refresh cases in accordance with AML KYC/CDD requirements
• Involvement in ad hoc projects for new internal processes or industry initiatives.
• Metrics Reporting & Support creation of key business metrics.
• Late evening calls can be expected.

Key Requirements

• Experience in similar role (preferred)
• Control focused mindset and good understanding of regulatory and reputational risks - (knowledge of Asia Markets requirements a plus)
• Excellent communications skills and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.