The DBA product management team defines the future vision for the product line, analyses business opportunities, specifies and prioritizes customer requirements, directs product development teams, defines pricing, and supportssuccessful commercial outcomes throughout the product lifecycle. As product manager, you will be or become an expert on the product, market, and related business domains.
In this role, you will:
- Work closely with customers, prospects, sales, presales, and customer success to understand current pain points and potential future requirements.
- Help plan product deliveries, including documenting detailed requirements, scheduling releases, and publishing roadmaps.
- Work closely with development and QA, solutions marketing, and support teams to ensure that solutions are delivered to plan, the sales teams are enabled, and customers are satisfied.
- Ensure product-market fit in the domains under your responsibility, including maintaining a strategic backlog of prioritized features (we currently use Aha!).
Requirements:
- At least 5 years of software product management experience in an enterprise/B2B software company
- Technical background (former developer or QA is an advantage)
- A first degree or equivalent, ideally in a science or engineering discipline
- Experience working with global B2B customers, including participation in complex international sales cycles
- Confidence in presenting to different types of audience (technical/business, junior/senior, small/large)
- The ability to distil complex business and technical requirements into clear, concise requirements and prioritized feature backlogs
- Proven collaboration with marketing staff to ensure clear internal and external messaging
- Fluent English, spoken and written
- A can-do approach
- A strong customer service ethic
- The ability to move seamlessly between the 'big picture' and very low levels of technical and business detail
- Willingness to travel, typically once a quarter
Advantages:
- Knowledge of various business domains such as Telecom, Finance, Retail, IT Service Management etc.
- Knowledge / experience of agile methods (especially lean); familiarity with Aha!, Jira, Confluence.
- Knowledge of DevOps processes, CI/CD pipeline tools
- Experience in Cloud-based services and related technologies - containerization, serverless approaches, vendor-specific cloud services, cloud security
- Experience in Microservices architecture, API-driven approaches