Microsoft Windows Stores Microsoft Consultant 

United States, Michigan, Detroit 

180469826

Required/Minimum Qualifications

• High School Diploma or equivalent AND 3+ years retail experience

  • OR Bachelor's Degree AND 1+ year(s) retail experience.

• 2+ year(s) of leadership experience.
• 2+ year(s) of one or a combination of the following: customer facing technical support/retail support/product support.

Additional or Preferred Qualifications

• High School Diploma or equivalent AND 5+ years retail experience

  • OR Bachelor's Degree AND 3+ years leadership retail experience AND 1+ year(s) multi-unit experience.

• Prior experience selling technology or other consumer products.
• Superior end to end customer service/people rapport building skills, both 1:1 and in a group environment.

Partner Store Specialists ATR-D - The typical base pay range for this role across the U.S. is USD $29.42 - $49.47 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $35.53 - $52.12 per hour. Learn more about base pay ranges and pay equity:

Microsoft will accept applications for the role until July 1st, 2024.

• Support Best Buy employees and customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
• Maintain product knowledge in all Microsoft retail consumer products, devices, and services.
• Self-educate, share specialized knowledge, and demonstrate and present the newest product and service offerings across all devices.
• Coach and influence Best Buy store partners in driving positive business results to meet or exceed Performance Targets.
• Build collaborative internal and external partnerships in the development of the necessary tools and program offerings that will lead to long-term mutual partner outcomes.
• Maintain Microsoft merchandising standards in accordance with Microsoft brand guidelines.
• Provide store level insights to Channel, Sales, and Category teams influence marketing and sales programs and strategies.
• Transfer Microsoft evangelism of products through in-person group presentations, training events, and conference calls.
• Support and manage the Microsoft business for up to 5 stores; including aligning training and other store business needs.
• Assisting Microsoft Experts/Consultants, in side-by-side sales interactions, as well as individualized.

• Embody our