Outbrain Junior Customer Success Manager 

United States, New York, New York 

179527758

A day in the life:

• In your first month, you should find your bearings, begin to grasp the Outbrain products and start to build key internal and external relationships. You should feel comfortable navigating our internal systems and supporting our Sr. CSM of Key Accounts to drive revenue and strategic growth for our top accounts and new business
• After three months, you’ll be a critical member of the CSM team, partnering with your CSM peers and Sales team to develop data-driven optimization strategies
• When you finish up your first year, you’ll be an essential member of the New York customer success team, substantially contributing to the team’s success by supporting the daily workflow for your team’s accounts

What you'll bring:

• 1-2+ years of digital media, agency, or adtech experience required. Media buying experience and performance marketing background preferred. Knowledge of 3rd party vendors and tools (DCM, impression pixels, click tags) and experience buying media on Outbrain or other native platforms is a plus
• A go-getter attitude. You’re hungry to achieve revenue goals via upsells and renewals, and want to learn along the way
• An obsession for detail and organization. You know that the devil is in the details, and you hold yourself to a high standard of organization.
• An analytical disposition. You're comfortable manipulating and interpreting data to develop actionable insights
• An optimistic attitude, strong passion for your work, intellectual curiosity and ability to positively influence your peers.
• Ambition and curiosity. You are a resourceful, proactive go-getter with a growth mindset, who works well independently and as part of a team.
• Excellent storyteller & communication. You’re proficient in presentation software and are eager to learn how to present data-driven stories
• Ability to work in the NYC office 3 days a week

More than just snacks!

• Brand new NYC office in the Flatiron district with a flexible hybrid working model - we require at least 3 days a week in the office.
• Generous Vacation package and unlimited sick days.
• Become part of our success with our equity program.
• Cell Phone reimbursement stipend.
• World class healthcare options, 5 plan offerings with an option that is covered by Outbrain above benchmark (Medical, Dental, Vision, and Life insurance, 401K Plan with Matching).
• Expand your toolbox with our mentorship program and internal learning tools.
• Fully stocked kitchen with snacks as well as in-office happy hours and weekly catered lunches.