As ayou will be responsible with enhancing our contact center solutions through the development of advanced NLP algorithms and models. You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models. You bring to this team environment a strong foundation in machine learning and deep learning, as well as the curiosity and grit to see a project to delivery.
How will you make an impact?
- Participating in high-level, undefined ideas and business problems using structured and unstructured data
- Developing product offerings through careful consideration of business value and data analysis
- Building and fine-tuning deep learning and machine learning models, with an emphasis on large language models
- Communicating research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders
Have you got what it takes?
- BS or MS in Computer Science or related degree
- 2+ years of experience implementing machine learning and NLP models using real-life data
- Experience working with deep learning models
- Proficiency in Python programming
- Advanced knowledge of statistics
You will have an advantage if you also have:
- Proficiency with deep learning libraries (PyTorch, TensorFlow, JAX, etc.)
- Experience deploying NLP models in production environments, ensuring scalability and performance
- Experience with building and/or fine-tuning large language models
Group Lead, Data Science
Individual Contributor