ResponsibilitiesThis is an exciting and challenging position that requires an operational mindset and experience working across multiple areas of an organization while delivering outstanding results. It also requires a deep commitment to analyzing data, clearly articulating and presenting information as well as communicating effectively with operations analysts and leaders.
- Quickly, accurately and effectively communicate quality feedback by leading op mechs and leveraging advanced business knowledge of the fintech industry and our Risk Operations functional areas
- Contribute to improvements in processes by identifying key needs or gaps, leveraging data to support your findings
- Deliver for customers by working with cross functional business units and functional teams to drive QA reviews, develop control finding remediation plans, and ensure regulatory compliance for the Money Risk Operations team
- Participate in operating mechanisms among stakeholders to prioritize needs, communicate effectively, and establish partnering relationships to drive effective execution.
- Present your findings, ideas, and projects to a broad array of leaders including those in tactical and strategic roles
- Champion the customer and employee experience across our end-to-end system
- Use sound judgment to identify and escalate conflicting priorities or trends as necessary