JPMorgan Transaction Specialist GDS Equipment Operator 

United States, Ohio 

175364200

Job ResponsibilitiesThe group's primary functions include, but are not limited to, the following:

• Coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution
• Offering clients the following services:
  • First Class Mail presentment
  • Standard Class Mail presentment
  • E-certified Mail presentment
  • USPS Express and USPS International Express Mail presentment
  • Fed Ex Letter/Packages/Freight presentment
  • UPS Letter/Packages/Freight presentment
  • Track One and Inner Office mail presentment
• Providing and validating reconciliation of all files received daily and meeting client service level agreements
• New business management to onboard new products
• Change management to support technology and process improvements and document changes

Manual Document Processing Operations

• Manually process documents end-to-end that are not supported by the automation process, including hand folding, stuffing, sealing, and metering of mail
• Assist with the interpretation and capture of UPS, FedEx and USPS shipping requirements
• Escalate and report all matters delaying the timely processing of printed data files/ Establish and maintain strong client relationships with Print, Insertion, and Dispatch.

Print Operations

• Daily coordination of document printing utilizing various state of the art printers (i.e., Canon, Xerox, Ricoh, IBM), in a Roll to Roll and Roll to Fold environment
• Monitor print queues to support production prioritization based on customer service level agreements
• Monitor Videk camera technology that monitors printer output/ Maintain a printer’s color consistency and output quality at all times

Insertion Operations

• Daily machine operations utilizing Pitney Bowes and Bell and Howell high speed insertion equipment to process statements and letters

Required qualifications, capabilities, and skills

Processing Associates will be placed into one of our processing departments, however all departments require the following commitments:

• Ability to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
• Must be able to work overtime as needed, along with Holidays and Weekends
• Must be able to stand/walk for an 8 to 10 hours shift
• Must be able to meet and maintain Quality and Productivity standards
• Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
• Must be team-oriented, with solid interpersonal skills
• Able to maintain daily positive internal and external interactions, building upon team-driven success
• Able to prioritize assigned work daily based on client Service Level Agreements
• Willing to participate and maintain departmental work area maintenance