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Citi Group MCA Quality Assurance - Business Risk Control Officer 
United Kingdom, Northern Ireland, Belfast 
174004871

25.06.2024

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This role will be part of a growing global team within Central Controls who are responsible for executing quality assurance reviews over the Manager Control Assessment enterprise wide and will:

  • Challenge the quality of Manager Control Assessment policy, standard, procedures and practices.
  • Verify that established standards and processes are followed and consistently applied.
  • Recommend actions that will address the root cause of identified operational weaknesses in order to prevent recurrence by changing design and/ or execution.
  • Identify execution errors for prioritized remediation.

This role requires an individual with strong assurance experience and a desire to work in a fast paced, agile, and dynamic environment where priorities and expectations change. The individual in this role will report to an Manager Control Assessment Quality Assurance Director.

What you will do:

You will work within the Central Controls team conducting Quality Assurance Reviews over the Manager Control Assessment across all Business and Functions, with tasks including:

  • Executing enterprise-wide Manager Control Assessment Quality Assurance reviews in accordance with Citi’s Standards and Procedures set up by Central Controls.
  • Completing Quality Assurance Review scripts across all in-scope Businesses and Functions and gathering evidence for areas of concern.
  • Establishing and maintaining strong working relationships across all lines of defense including within Central Controls. Businesses and Functions, Operational Risk, Independent Compliance Risk Management, and Internal Audit.
  • Collaborating closely with stakeholders as exceptions emerge and ensuring these are communicated to management on a timely basis.
  • Developing recommendations to strengthen internal controls and improve operational efficiency, where appropriate.
  • Designing and leveraging intelligent solutions to enhance data analytics to support sampling methodologies and Manager Control Assessment Quality Assurance coverage.

What we will need from you:

  • Background in controls management, audit, quality assurance, operational risk management or compliance preferred; or equivalent subject matter expertise in a relevant business/function.
  • Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations.
  • Ability to quickly understand complex subject matter, demonstrate critical thinking and communicate effectively.
  • Excellent communication skills required to negotiate internally, often at a senior level.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
  • A discretional annual performance related bonus.
  • Private medical insurance packages to suit your personal circumstances.
  • Employee Assistance Program .
  • Pension Plan.
  • Paid Parental Leave.
  • Special discounts for employees, family, and friends.
  • Access to an array of learning and development resources.

Risk Management


Time Type:

Full time

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