About the Role
- - - - What the Candidate Will Do ----
- Facilitate end to end SAM operations and administration including software data quality check, data processing and reporting.
- Build integrations to collect Software license and usage data from SAAS and custom applications.
- Configure ServiceNow Software Asset Workspace for publishers
- Define SAM program operating model, Resource Requirements, SAM policies and document processes.
- Bring in best practices related License consumption reporting using SAM tool.
- Share ideas and implement improvement initiatives in software asset and license compliance procedures.
- - - - Basic Qualifications ----
- Proven extensive hands-on relevant experience of 2-6 years in ServiceNow SAM Pro with thorough understanding of SAM OOTB Processes and features.
- Strong understanding on various publisher licensing models (i.e. Processor based, Core based, Floating Users).
- Ability to work with data from various systems to locate information such as Contracts, purchase records, license agreements, etc.
- Should have excellent knowledge on building processes and procedure documents and explain the possible outcomes of each process with SAM process.
- Good understanding of discovery tools and Service Graph connectors
- Be able to work with stakeholders, Implement/develop OOTB SAM Pro Product with minimum supervision
- Strong technical skills, including scripting, workflow configuration, and business rule development.
- In-depth knowledge of ServiceNow platform capabilities, modules, and best practices.
- Proficiency in scripting languages (Java Script, Glide Script) and other relevant languages
- - - - Preferred Qualifications ----
Integrating ServiceNow with third-party tools and data sources using APIs, SCCM, web services, and connectors.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .