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Senior Manager, Technology Operations
Bachelor's degree or the equivalent in Computer Science, Engineering (Any), Business, Information Systems, Project/Program Management, Information Technology, Finance, Management (any), or related area and 5 years of experience in project management, program management, program operations, or related area; Master’s degree or the equivalent in Computer Science, Engineering (Any), Business, Information Systems, Project/Program Management, Information Technology, Finance, Management (any), or related area and 3 years of experience in project management, program management, program operations, or related area.
Experience creating technical documentation and training content. Experience collecting inputs and specifications from Subject Matter Experts. Experience researching and analyzing engineering literature to extract relevant information for the end user. Experience executing technical writing to convey complex technical information in simple terminology. Experience using CAD software to analyze engineering models and bills of material. Experience creating technical publications using single sourcing software, including the Adobe Technical Communication suite. Experience creating training materials using Articulate Storyline e-learning software. Experience creating technical illustrations using graphics editing software, including Adobe Photoshop. Experience with Learning Management System administration and management. Experience hosting online documentation using web development skills. Experience with project management. Experience proofreading and executing quality checks of technical documentation to ensure the quality of deliverables. Experience using product life cycle management tools for change management. Experience leading a team of technical writers and technical illustrators.
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