Honeywell Systems Engineer – Security 

Egypt, Cairo, Cairo 

167828758

Systems Engineer – Security Systems

We have an opportunity for a Systems Engineer – Security Systems to join us at Honeywell in CAIRO, EGY. To be successful in this role, you need to have 3+ years of proven experience in technical support or a similar role and expertisein commercial security technologies and products: Access Control, CCTV andIntrusion products.

• Provide expert technical support to customers, resolvingcomplex technical issues.
• Serve as a subject matter expert in commercial securitytechnologies and products.
• Work with cross-functional teams to develop and implementtechnical facilitation strategies.
• Stay updated with industry trends and advancements, andprovide recommendations for improvement.
• Contribute to the development and improvement of technicalSupport processes and tools.
• Develop & maintain the Technical Support KnowledgeBase and Content on the Customer Portal.
• Conduct Technical Knowledge sharing Sessions for internaland external stakeholders.
• Establish and maintain strong relationships with keystakeholders, including customers and internal teams.

• Minimum of 3 years of proven experience in technical supportor a similar role
• Expertise in commercial security technologies and products.Access Control, CCTV and Intrusion products.
• Strong problem-solving and thoughtful abilities
• Excellent communication and people-oriented skills
• Ability to effectively manage and prioritize multipleprojects and tasks
• Excellent communication skills in English and Arabic.French would be an added advantage.
• Expertise on Microsoft Windows, SQL and TCP/IP Networks.
• Experience in mentoring and guiding a team.
• Strong customer focus and dedication to customersatisfactionWE VALUE:

• Bachelor's degree in Electronics, Electrical or Computer Engineeringor a related field
• Expert technical knowledge and subject matter expertise incommercial security
• Strong guiding and mentoring skills
• Ability to drive innovation and continuous improvement
• Results-oriented approach and ability to meet businessobjectives
• Excellent problem-solving and decision-making abilities
• Strong business acumen
• Ability to build and maintain strong relationships

Additional Information

• JOB ID: HRD256312
• Category: Customer Experience
• Location: Mivida Project Building B2 5th Settlement,Cairo,CAIRO,11835,Egypt
• Nonexempt