IBM Decision Automation Product Manager 

Canada, Ontario, Markham 

167157333

What You’ll Do:

Lead Product Strategy:

• Define and execute the product strategy and roadmap for webMethodsBusinessRules, ensuring alignment with market trends, customer feedback, and IBM’sbusinessgoals.
• Conduct customer discovery sessions and market research to identify pain points, opportunities for innovation, and new use cases forbusinessrules.

DriveDevelopmentand Delivery:

• Work with engineering and design teams to translate strategy into prioritized, well-defined product requirements.
• Participate in the productdevelopmentlifecycle, from concept and design through implementation, testing, and release.

• Act as a trusted advisor to customers, partners, and internal stakeholders, helping them understand the value of webMethodsBusinessRules and how it meets theirbusinessneeds.
• Develop and maintain performance benchmarks, monitor feature usage, and evaluate customer feedback to continuously improve product quality and outcomes.

Collaborate Across Teams:

• Interface with stakeholders across sales, customer success, and marketing to clarify product capabilities, gather insights, and ensure consistent messaging.
• Partner with global teams to deliver scalable, high-quality solutions that meet performance, response time, and scalability requirements.

Stay Ahead of the Curve:

• Maintain a current understanding of industry and technology trends in decision automation,businessrules management, and adjacent fields.
• Use market insights to identify opportunities for differentiation and competitive advantage.

What You’ll Bring:

• A strong focus on deliveringbusinessvalue through customer-centric decision-making.
• The ability to effectively communicate with technical andbusinessstakeholders to bridge gaps and ensure alignment.

Technical Expertise:

• Proven ability to work with highly technical customers, enterprise-scale environments, and cross-functionaldevelopmentteams in agile settings.
• Hands-on knowledge of webMethodsBusinessRules platform features and functionality is a plus.

Collaborative Leadership:

• Experience working with sales and sales engineering teams to deliver value to customers.
• The ability to inspire and lead cross-functional teams to achieve strategicbusinessgoals.

Analytical Skills:

• Strong analytical and quantitative skills, with the ability to usedataand metrics to make informed decisions and measure success.
• A proactive approach to solving ambiguous and open-ended problems.

Required Technical and Professional Expertise

• Minimum 5 years of experience in technical software product management or equivalent developer experience.
• Demonstrated expertise inbusinessrules management systems (BRMS) and decision automation.
• Familiarity with webMethods technologies, including Integration Server, Designer, and related platforms.
• Experience with SOAP/RESTful APIs, SQLdevelopment, and integrating web applications with ERP/Legacy platforms.
• Strong communication, collaboration, and interpersonal skills to work effectively across diverse teams.

Preferred Technical and Professional Expertise

• Growth mindset with a drive to innovate and deliver exceptional outcomes.
• Experience with large enterprise customers and managing stakeholder relationships.
• Hands-on experience with SaaS, application integration, or iPaaS solutions.
• Familiarity with agiledevelopmentpractices and tools such as GitHub and Aha!.