JPMorgan Reliability Application Support - Software Engineer III 

United Kingdom, Scotland 

165571694

Job responsibilities

• Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
• Improve operational stability and availability through participation in problem management
• Monitor production environments for anomalies and address issues utilizing standard observability tools
• Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
• Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Collaborates to ensures all production changes are made in accordance with lifecycle methodology and risk guidelines
• Understands the application and platform details and is responsible for the stability and continuous operation of them
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and proficient applied experience
• Good Incident, Problem and Change management skills, as well as communication skills to interact with Development teams and User base
• Familiar with monitoring tools (Geneos, Dynatrace, Splunk) and their configuration
• Hands-on practical experience in system design, application development, testing, and operational stability
• Working experience in one or more general purpose programming languages (Java, Python, Bash) and understanding of frameworks (Springboot)
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Exposure to observability and monitoring tools and techniques
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

Preferred qualifications, capabilities, and skills

• AWS Exposure (Understanding and working experience in AWS applications, and understanding of resiliency, scalability, observability, monitoring etc,)
• Ability to identify and solve problems related to complex data structures and algorithms
• Drive to self-educate and evaluate new technology