Microsoft Principal Technical Program Manager 

United States, Washington 

163852306

The CO+I Critical Environment Systems Intelligence (CESI) team is responsible for designing and delivering solutions to support global datacenter operations and to improve availability. CESI is helping to drive CO+I’s transition to a customer centric, data driven, live service culture.

As a Principal Technical Program Manager you will be responsible for developing and executing on the product vision partnering closely with engineering to build the long term roadmap. You will lead a cross-functional team across CO+I and Azure to build the needed capabilities. This is a unique, high impact opportunity to work at the intersection of business, technology, and operationswhere there is significant growth planned over the next few years.

Minimum Qualifications:

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development, Electrical, Mechanical, Industrial, or Process Engineering

  • OR equivalent experience working in an environment that monitors, operates, or maintains industrial control systems in mission-critical, 24x7x365, or other high-availability, infrastructure-intensive facilities.

• 5+ years of experience in working with software development teams to build and release products.
• 3+ years of experience working in cloud or data center infrastructure or equivalent critical environments.
• 3+ years experience managing cross-functional and/or cross-team projects.

Other Requirements

to meet Microsoft, customer and/or government security screening requirementsfor this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications:

• Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development

  • OR equivalent experience.

• 8+ years experience managing cross-functional and/or cross-team projects.

• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

• Project or program management certification(s) (PMP, PMI, CAPM, etc.).
• Knowledge of Electrical Power Monitoring Systems (EPMS), and/or Supervisory and Control and Data Acquisition (SCADA) systems, and/or Building Automation Systems (BAS) is preferrable.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until September 9, 2024.

• Defines and communicates the product strategy including the overarching scope, prioritized requirements, business goals, and outcomes to be delivered.
• Analyzes multiple software solutions and determines the best option for delivering on the objective key results (OKRs) set by the business.
• Uses expertise to identify and resolve platform, system, deployment, and environmental issues prior to production to ensure on-time release and successful user adoption.
• Monitors and evaluates results to ensure features deliver on the outcomes the business needs; reports clearly, concisely, and consistently with stakeholders on progress and as well as problems and solutions all the way up to the executive level.
• Implements and manages risk when necessary to ensure projects stay on track to meet plan.
• Develops the software user personas and use cases for the product to continuously iterate on improvements as the business needs change.
• Provides leadership within the business by developing innovative methods for measuring the customer experience, and uses this data to identify and drive improvements.
• Work closely with release management to develop the customer feedback loop, ensure consistency in testing the user experience, and to drive the successful adoption of new features.
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.
• Embody our