Boston Scientific Order Fulfillment Specialist 

Thailand, Bangkok, Bangkok 

163817473

Lead country order fulfillment, inventory, 4PL, and distribution operations; ensure SLA compliance, budget alignment, process excellence, and regulatory adherence.

Key responsibilities:

• Responsible for country order fulfillment activities and be the point of contact for order management matters.
• Responsible for country inventory management, ensuring inventory plan is aligned with business plan.
• Responsible for 4PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
• Responsible for managing country distribution expenses and ensure it is in line with the budget.
• Collaborating with the cross functional team to support and meet the country inventory requirement.
• Ensure the operational activities are following regulatory, quality, and financial policies.
• Lead and drive regional and local initiatives to drive process excellence within the country.
• Ensure distributor orders being fulfilled as per agreed service level.
• Tracking backorders and provide fulfillment details to commercial team and business partners.
• Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
• Reduction of slow moving or nonmoving inventory to reduce inventory reserves.
• Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
• Working with service providers for timely and accurate delivery of products.
• Ensure 4PL warehouse and distribution activities are aligned with BSC Quality Agreement.
• Drive process improvements to improve operational efficiencies

Key Qualifications:

• Bachelor’s degree in supply chain, Logistics, Business Administration, or related field.
• Strong expertise in order fulfillment, inventory planning & management, and 4PL/warehouse operations.
• Proficiency in demand & supply planning (SIOP) and ERP systems (e.g., SAP).
• Strong analytical skills with ability to manage KPIs such as SLA performance, DIOH, and distribution costs.
• Excellent stakeholder management and cross-functional collaboration skills.
• Ability to drive process improvements, ensure compliance (regulatory/quality/financial), and improve operational efficiency.
• 5 years of supply chain operations experience, with at least 3–5 years in order fulfillment, inventory, or logistics leadership roles.
• Proven track record in end-to-end supply chain management.
• Strong background in cost control and budget management.
• Hands-on experience working with 4PL providers and external logistics partners.
• Knowledge of compliance, quality, and regulatory standards in supply chain.

Good to Have

• Industry background in medical devices, pharmaceuticals, or healthcare.
• Experience in regional or global supply chain environments.
• Exposure to digitalization and automation projects in logistics/fulfillment.