Citi Group Head Payments - 

Canada, Newfoundland and Labrador, St. John's 

163381070

Job Description

Head ofPayments - Canada willbe responsible fordriving the build out and execution of our strategyacross the entire spectrum, Wires,Border Payments, Instantand Commercial CardsThis person will need to have an in-depth understanding ofthe Canadian Payments landscape andhow product proposition contributes to achieving theof the North America Payments organization. This role will also requirea good understanding of the industry, direct competitors'and services, necessarycontribute to the commercialThe role rrisk management,policy formulation andfuture strategic initiatives. Full management responsibility, includingrformance evaluation,development plans and opportunities

Responsibilities:

• aseniorrole which is part of theNorth AmericaPaymentsTeam, with ownership of product strategy, product positioning, business management, sales enablement, and partnership/alliance development and management.

• This person willbe responsible fordriving the alpha growth strategy and drive innovation to continue togrowmarket share in the

• Lead strategic product roadmaps, product development, program launches, and program marketing to gain maximum benefit from each product, as well as survey and analyze competitive industry landscapes toidentifyrelative trends, threats, and

• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi

• This position will have significant senior-level exposure and play a leading role in managing the current portfolio and product set,determininglong-term strategy as well as the allocation of investment dollars to execute the strategybothgloballyandwithin

• Oversee all aspects of productlife cycle management including market demands,technology trends, and the competitive field as well as drive innovation by working with external partners/alliances to develop products.

• Monitor key product measures,identifyactions necessary and lead corrective actions.

• As the product expert, provide leadership andexpertiseto clients,prospectsand internal partners, support external thought leadership activities in the payments space.

• Own the Canada product roadmap.Ensure that the product programs reflect the local market needs of Citi’s global clientsoperatingin Canada in addition to alignment with Citi’s regional and global strategies as well as Citi’s policies and local regulations.

• Manage development and market launch of all new and enhanced products through the bank’s product approval processes and provide training, sales collateral and sales support for coverage and sales.

• With respect to Product development and infrastructure changes, the role has overall responsibilities for projects, including oversight of business requirements, collaboration and confirmation of functional requirements documents, satisfaction of Citi's governance criteria, compliance withAMLand business risk requirements,reviewand approval of test plans and sign-off on production launch.

• P&L Management (reporting and analyzing financials to ensure goals are being met).

• Management will look to this person to be an evangelist for the product both internally and to the

• and globalProduct teams, Product Sales andClient Executives.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• Manage business risk & compliance across suite of payments products, including completion of all audits, legal, tax risk, vendor governance, and compliance and regulatory reporting, including management control assessments and corrective action plan follow ups.

Qualifications:

• 15+ years of experience, including 8-10+ years' managerial

• Knowledge of industry players and ecosystem, as well as industry networks

• The incumbent will work closely withthe global and clusterproduct teams to set and track annual spend and revenue targets, and will be expected to support client discussions to help drive wins, program growth and new dealramp

• Experience managing across multi-function or global business

• Experience managing in a large, complex and matrixed organization

• Demonstrated knowledge and experience with the industry, banking, and investment products

• Working knowledge of different systems, theories, and practices relevant to a function

• Practical experience of multiple business cycles

• Knowledge of industry and competitor products/services

• Knowledge of strategic direction of the business and functions across clusters combined with solid conceptual/practical grounding in function and/or area of expertise

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated internal and external negotiation skills

• degree,Master’sdegree preferred