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Citi Group Technology Product Management Group Manager - C14 IRVING 
United States, Texas, Irving 
162257357

22.04.2025
Job Description

Responsibilities:

  • Owns long-term strategic view (3-5 years) and complete platform portfolio within his / her category / division
  • Builds strong partnership with the business stakeholders to help drive strategic direction and investment decisions.
  • Owns development and communicates the long-term vision and goals that drive the working backwards strategies for a portfolio of platform products
  • Understands domain and competitive landscape; may lead company-wide decision making for the platform product domain
  • Inspires a culture of “test and learn” experimentation and innovation to solve core business and end customer needs in the platform product domain
  • Leverages customer research, feedback, competitive analysis and industry trends to drive investment choices that will cultivate long-term innovation for the business and customer.
  • Owns “test and learn” roadmap to inform the platform product portfolio
  • Owns the organizational planning and serves as the representative to Executives
  • Compiles content for periodic Exec level communications, reviews and updates
  • Continuously monitors the KPIs of portfolio and reviews regularly with technology peers and business partners
  • Primary interface with the Business and stakeholders
  • Makes trade off decisions for category / division platform product portfolio
  • Owns business and platform requirements for a large enterprise or portfolio of platform products
  • Sets the direction for the platform design for a large enterprise or portfolio of platform products
  • Determines release goals for a large enterprise portfolio of platform products
  • Creates a comprehensive user experience for an entire customer domain using various design thinking techniques
  • Develops method for prioritization and triage of new changes and defects for team to apply, makes key decisions on showstoppers and end product quality
  • For any issues, communicates to Sr. Management; assess the alternatives to resolve (“path to green”) and builds a plan for resolution; makes recommendations that will meet the goals and may directly implement resolution plans
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 10+ years of relevant experience in a product line management, e-commerce, and/or strategic planning role.
  • Significant experience building complex business and/or transactional models.
  • Has thrived and succeeded in delivering high quality technology products / services in a high growth environment where priorities shift rapidly.
  • Ability to use hard data and metrics to back up assumptions and develop business cases.
  • First-class leadership and influencing skills, including experience managing a Tech Team
  • Demonstrated interpersonal and talent management skills, including the ability to identify and develop product management talent.

Education:

  • Bachelor’s/University degree, Master’s degree preferred

Role is for Technical Product Manager that drives product backlog for a technical capability and Journey Owner for experience or process capability, with following responsibilities.

  • Create and maintain product roadmaps / regional consumption roadmaps for patterns, reusable services, and libraries to support standards and cloud adoption with reusable software components across distributed stack (Java/JEE, TIBCO), private cloud (OSE) and public cloud (AWS/GCP)
  • Responsible to manage product backlogs, prioritize releases working closely with regional consumption partners and CTI service providers
  • Optimize the total cost of ownership of the shared platform services and drive the quality of the offering through automation of acceptance criteria integrated into the CI/CD pipeline
  • Collaborate with CISO, CTI engineering and operations, USPB core platform engineering teams in creating a unified developer experience
  • Work with Stakeholders to gather requirements and break them into user stories for the scrum team.
  • Serve as a liaison for Quality Engineers and lay out testing requirements in terms of BDD and other acceptance criteria
  • Maintain procedures, standards and processes for Work Intake and backlog prioritization.
  • Liaison with program management office, program managers & business sponsors to track initiatives with clearly defined success criteria and align to business strategy and outcome
  • Manage and research communication strategy for internal and external stakeholders with upcoming releases, surveys, accomplishments
  • Track metrics, outcomes, and line of sight for product's effectiveness and devise plans to gather feedback
  • Training and mentoring support for product owners and work with learning management teams to identify focused learning pathways

Full timeIrving Texas United States$169,600.00 - $254,400.00


Anticipated Posting Close Date:

Apr 21, 2025

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