Amazon Sr Customer Solutions Manager Global Accounts 

United States, Georgia, Atlanta 

162066951

Role & Responsibilities
You will be a trusted advisor to your customer. You will leverage your program management, technical, organizational, transformation, and industry expertise to understand your customer's business and strategic goals, translate them into an executable plan, and drive the implementation to success by working with the customer, AWS, and our partners. You will understand your customers' biggest IT challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles.In addition to your customer facing responsibilities, you will help shape the rapidly growing Customer Solutions Management function, where your passion to define and implement standard processes, methodologies, and tools will be highly valued.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar