Capital One Director Project Management Money & Life Program Lead Financial Wellness 

United States, Virginia, Arlington 

161375310

Responsibilities:

• Program Design & Innovation:

  • Lead the strategic design, development, and expansion of Money & Life offerings (Mentoring, Exercises, Meetups) into new markets and scale existing services.

  • Translate innovative program concepts into impactful, scalable experiences, applying structured problem-solving to complex financial well-being challenges.

  • Continuously enhance the customer experience by integrating insights from market research and consumer sentiment.

• Resource & Project Management:

  • Oversee end-to-end program management, ensuring deliverables, timelines, and budgets are met while proactively identifying and mitigating risks.

  • Strategically prioritize and optimize the allocation of technology and marketing resources to maximize program awareness, engagement, and impact.

  • Cultivate robust cross-functional partnerships with key internal stakeholders (e.g. Retail Marketing, Design, Learning, Risk, Technology) to ensure seamless program implementation.

  • Leverage exceptional influencing and communication skills to secure stakeholder buy-in and optimize resource utilization, balancing speed to market with risk management.

• People Leadership:

  • Lead and develop a moderate-sized team responsible for managing our national network of Money & Life Mentors, providing strategic direction and fostering an inclusive, empowering, and inspiring environment.

• • Ensure all community engagements align with the Money & Life Program's core principles and value proposition, driving clarity, confidence, and progress for participants.

  • Ground program solutions and recommendations in a deep understanding of internal and external customer needs, embracing a test-and-learn mindset to achieve positive financial outcomes.

Our Ideal Candidate Will Have:

• Exceptional leadership and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.

• Strong program management and process optimization capabilities, demonstrating a product-oriented mindset.

• Exceptional communication skills to communicate to diverse audiences using a variety of mediums

• Strong collaborative problem-solving skills, driven by the desire to achieve shared business goals.

• A structured, analytical approach to problem-solving

• Proven influencing skills to drive initiatives and secure organizational buy-in.

• Demonstrated ability to prioritize initiatives based on diverse value dimensions to identify and remove impediments, ensuring critical path progression.

• Genuine passion or experience in coaching, behavioral science, or adult learning principles, particularly in the context of personal development or financial wellness.

• Profound empathy and a deep understanding of human behavior and motivation related to financial well-being.

This role is hybrid, based in McLean, VA or Richmond, VA where you will be expected to spend 3 days per week working in office and the remainder of the workweek working virtually.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 Years of Project Management or Program Management experience

• At least 3 Years of People Leadership or Team Management experience

• At least 4 years of experience supporting, partnering, and interacting with internal business clients

Preferred Qualifications:

• Masters / MBA degree

• 6+ years of Project Management or Program Leadership experience

• 4+ years of People Leadership or Organizational Development experience

• PMP, Lean, Agile, or Six Sigma certification

• 1+ years of Design Thinking experience

• Experience in developing or managing programs focused on personal growth, financial literacy (non-advisory), or life skills.

McLean, VA: $200,100 - $228,400 for Director, Project Management Richmond, VA: $181,800 - $207,500 for Director, Project ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.