Td Bank Senior Build Analyst - Database Engineering Oracle/Mongo DBA 

Canada, Ontario, Toronto 

160815883

Toronto, Ontario, CanadaTechnology Solutions

$76,800 - $115,200 CAD

Job Description:

TD Securities Global Infrastructure (TDSGI) Group provides specialized support, engineered solutions, and a dedicated technology environment that enables new technologies, and the agility to meet the unique needs of the TD Securities and Treasury & Balance Sheet Management partners.

• Run The Bank & Governance:
  Ensure we are compliant in our Base Support and Governance requirements for servers including Backup remediation, HPSA remediation, Monitoring Server performance, Patch management, Access Management, Change & Incident Management, Performance and ProblemManagement.
• Projects:
  Work with Design Leads to provide appropriate technology solutions.
  Build and implement new Infrastructure solutions as per design.
  Working closely with Application development teams to ensure the appropriate end-to-end solution is implemented
• Service Requests:
  Provide rapid turnaround day-to-day support, consultation, and engineered solutions to Application teams.
  

The main responsibilities of this position are to:

• Consult, engineer, install, configure, and maintain NoSQL database systems that are consistent with project objectives, client requirements, TD's technology architecture standards and departmental best practices.
• Monitor and optimize database performance, ensuring high availability and responsiveness.
• Collaborate with application and development teams to design and implement database structures and schemas.
• Regularly backup, restore, and test database data to prevent data loss and ensure robustness.
• Stay up-to-date with the latest database trends, technologies, and best practices to continuously optimize database systems.
• Utilize Oracle and NoSql subject matter expertise to design or re-use, configure, and implement database solutions/processes that maximize system availability, efficiency, effectiveness, integrity, security, recoverability, and supportability, all while minimizing costs.
• Provide 3rd level on-call support on a rotational basis.
• Job may contain afterhours support for project related work as well as scheduled changes.

CUSTOMER

• Provide specialized technology related build support (e.g. research, installation, configuration, provisioning, administration support of systems, applications) and ensure the service or build support meets or exceeds established standards/service levels, while minimizing operational risk
• Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
• Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoringapplications/systems,ensuring availability targets are met
• Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
• Deliver effective and defect-free support (application, hardware, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
• Interact with clients to provide quality service/solutions consistent with objectives and client requirements
• Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations
• Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
• Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
• Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
• May build and deploy base infrastructure components such as servers, operating systems and middleware for all environments
• May be involved in the deployment of applications, either off the shelf or in-house developed, and in the procurement of supported assets
• May maintain base infrastructure components current and defect free and liaise with 3rd party vendor to report problems and receive fixes
• Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
• Respond to requests for information and assist project teams in evaluating alternate approaches
• May develop a working relationship with 3rd party vendors as required to fulfill support requirements

SHAREHOLDER

• Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
• May monitor the performance of the environment by using meaningful metrics
• Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization
• Ensure effective change management discipline is used
• Assist in the maintenance of secure computing facilities and technicalinfrastructure/architectureto support clients and applications as appropriate
• Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
• Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
• Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
• Make effective use of the cost management processes in place in own unit
• Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
• Keep current with industry and/or business trends
• May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
• As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with ITrequirements/guidelines

EMPLOYEE / TEAM

• Work effectively as a team, supporting other members of the team in resolving critical service issues
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Participate in knowledge transfer within the team and business units
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

• Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others
• Subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complextroubleshooting/problemresolution
• Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
• Identifies root causes and implements targeted and controlled remediation plans
• May install, configure, upgrade, administer business applications/systems in co-ordination with appropriate stakeholders
• Reviews, participates and implements procedures
• Researches industry standards, best practices and new innovations in technology and makes recommendations
• Generally reports to a Manager or Senior Manager
• Minimum of 7 years of experience in building and administering Oracle/Oracle RAC environments (12c, 19c) as well as:
• Minimum of 7 years of experience as a NoSQL Database Administrator, specifically with MongoDB.
• In-depth knowledge of NoSQL database design, operation, and implementation best practices.
• Proficiency in writing and optimizing complex SQL and NoSQL queries.
• Strong problem-solving skills and the ability to work collaboratively in a cross-functional team environment.
• Certification in MongoDB (MongoDB Certified DBA) is a plus.
• Experience with setup, deployment, and management of Mongo Operations Manager.
• Solid understanding of MongoDb replica set configuration and management.
• Installing and configuring MongoDB on servers including VMs, GCP, and AWS-based EC2VMs
• Analyzing and optimizing MongoDB based on transactional volume, data flow, query/report requirements to perform to expectations.
• Identifying and providing resolution for shortcomings or issues identified to include design, implementation, security, performance, or architecture.
• Significant working knowledge of distributed database deployment, monitoring, and management.
• Working with development teams in an Agile scrum environment.
• Backup and Disaster recovery expertise for Cloud-Based MongoDB deployments.
• Working knowledge of Cloud Computing and Azure/VMWare Technologies, OCAC, GCP
• Demonstrated experience utilizing Database centric solutions to deliver High Availability and Disaster Recovery. Awareness of non-Database centric capabilities (HACMP, VCS, TrueCopy)
• Working knowledge with storage subsystems
• Clear understanding of ITIL framework
• 5 years of Project-based work as well as operational support-related experience
• 5 years of management of 100+ servers
• Must be able to effectively represent DBA team on escalated incident management calls from operations.
• Understanding of TD Methodology of designing, building, deploying and operating Unix/Linux, Windows server solutions that involve best practices and are consistent with project objectives and client requirements.
• Provide management escalation for support calls including on-call afterhours support.
• Ability to maintain a positive attitude while working with high demands and tight deadlines.
• Demonstrates experience involving strong communications skills (written and verbal), proven ability to effectively interact with individuals across business units and at various levels within the Bank (technical, business, including Management).
• Highly organized and possessing strong analytical skills.
• Open minded and highly adaptable with ability to work in a fast-paced demanding environment.
• Must be team-oriented with ability to work well with multiple teams in a cross-functional setup.
• Self-motivated, with strong sense of ownership and urgency to deliver projects/tasks in a timely fashion.

EXPERIENCE & EDUCATION

• Undergraduate degree or Technical Certificate;
• College / University with emphasis on computer science and business or equivalent work experience.
• IT Industry accreditations not required, but will be considered along with experience
• 5-7 years relevant experience
• Financial Services IT experience
• Broad experience with IP networking concepts - routers, firewalls, etc
• Teamwork - strong relationships with developers and business analysts, architecture & operations
• Excellent communication and presentation abilities
• Effective time management skills and ability to work under deadlines and operational pressures
• Expert knowledge of Oracle, MongoDB, SQL, NoSQL Query Optimization
• Advanced knowledge of NoSQL Database Design Best Practices, Data Backup and Restoration and Performance Tuning/Monitoring
• Intermediate knowledge of Automation Tools (e.g. Ansible) and Linux/Unix Systems

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet