Microsoft Cloud Solution Architect - App Innovation Data & AI 

Canada, Ontario, Toronto 

160382234

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Cloud Solution Architecture IC4 - The typical base pay range for this role across Canada is CAD $91,000 - CAD $168,400 per year.

Find additional pay information here:

Customer Centricity

• Understand customers’ overall Business and IT priorities and success measures for platform engineering, building cloud applications, AI adoption and Low code opportunities.
• Acts as the voice of the customer by driving new feedback into engineering, insights on usage and application patterns.
• Help accelerate solution delivery through Architectural Reviews, Proof of Concepts applications and environment setup.
• Support customer skilling by making skilling recommendations or delivering technical discussions, workshops and other cloud readiness activities.
• Ensure that solution exhibits performance, security, scalability, maintainability and reliability upon deployment.

Business Impact

• Consumption (Cloud & Support) growth - Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.
• Resolution of Customer Blockers - Identify resolutions to Customer blockers by leveraging subject matter expertise and use internal Microsoft processes for escalations to support and engineering.
• Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations.
• Proactively uses knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs.

Technical Leadership

• Learns new technologies or services that are aligned to customer needs and common patterns seen in Cloud application development. Stay current with the latest Azure, AI and GitHub capabilities, cloud application patterns and be a practitioner of one or more enterprise languages .Net, Python, Java, JavaScript/Node.js, etc. and related frameworks.
• Shares ideas, insights, and strategic technical input with technical teams and internal communities. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons).
• Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration.

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