This role is an amazing opportunity to work in a cross functional environment in which you will be responsible for providing visibility on outbound performance and project portfolio to senior leadership.
As a member of the Global Outbound Transportation Team, you will bring technical innovation while identifying efficiency and process excellence opportunities with a keen focus on our regional market operations.
Through your technical knowledge on digital innovation and Supply Chain processes, you will become a key element in the successful delivery of our key Outbound improvement initiatives.
Data and Performance
- Maintain/Define, Measure and Analyze standardized performance metrics and tools.
- Improve and Gain control on Global Outbound key metrics to support markets Service Level while delivering efficiency in their operations.
- Drive outbound performance analysis incl. preparation of global reports, analysis of carrier portfolio, capacity needs vs secured, etc,
- Drive data and root-cause analysis to identify efficiency and cost saving opportunities
- Support Director Global Outbound in development of annual freight cost forecasting
Projects
- Maintain visibility on project portfolio for the global outbound team
- Provide executional support to markets in case of burning issues
- Lead and support key Global Outbound digital and business transformation projects such as, digital roll-out of multi-carrier management platform, transportation management solution (TMS), and yard management solutions
Systems
- Act as Business Project Manager for roll-out of digitization initatives such multi-carrier management platform, transportation management solution, and yard management solutions
- Identify and review business requirements to feed to Product Owner for configuration and customization
- Become a subject matter expert in outbound digitization for our market teams, defining and implementing new processes based on solution functionalities and ensure highest level of productivity
Community
- Build and actively manage outbound logistics expert network for exchange of best practices
Key Responsibilities Market SPOC
- Drive market performance analysis incl. preparation of reports, analysis of carrier failures, comparison of capacity needs and capacity secured, etc.
- Work with market outbound on resolution of major carrier performance failures
- Work with market outbound on adoption of global frameworks incl. performance mgmt, carrier mgmt, capacity planning, etc.
- Review fit of carrier portfolio per market with procurement and market outbound
- Review fit of capacity secured vs. need with outbound market Lead
- Engage in carrier performance review for major local carriers
- Support ad hoc projects incl. conceptualization and project mgmt
Key Relationships
- Outbound Transportation and DC operations teams
- Global Inbound Transportation
- Distribution IT
- IT (Tech)
- Finance/Controlling
- Project Management
- Procurement
- Key carriers
- External consultants (as needed)
Knowledge, Skills and Abilities
- Demonstrated project management skills
- Ability to lead and influence without formal reporting line
- Ability to analyze and synthesize complex data sets
- Ability to think strategically and develop innovative solutions
- Ability to be self-directed while working under tight deadlines
- Ability to work in a fast-paced environment with different international cultures
- Strong communication, facilitation and presentation skills to all levels of the organization
- Strong communication (both written and verbal) and facilitation skills (small and large groups) especially when interacting with different levels of business
- Ability to travel, domestic or international, as required
- Fluent English (verbal and written),
- Strong MS-Office skills (Word, Excel, PowerPoint),
Requisite Education and Experience
- Four-year college or university degree with focus on Supply Chain Management
- Minimum 5+ year experience in supply chain and outbound transport, and/ or management consulting
- Extensive knowledge of ground transportation modes (parcel, pallet, LTL/FTL) in the consumer goods industry with emphasis on direct to consumer (DTC)
- Understanding of the bigger picture and end-to-end supply chain with the focus on transportation (DC to customer, consumer)
- Recent experience and current knowledge of Transportation systems capabilities, and technology platforms (real-time visibility, TMS, carrier integration platforms, yard management solutions)
- Vast experience in multi-national supply chain/logistics/transportation work experience in fast moving consumer goods industry (preferably apparel, fashion background).
- Proven track record in driving change