Cisco Renewals Manager 

South Korea, Seoul 

158439560

Achieve sales objectives, including meeting quotas, efficiency requirements, and other key performance indicators as defined by sales management.

Consult and sell specified renewal product/service options, including multi-year and coterminous service renewals, focusing on customer and partner sales.

Support the pursuit and closure of annuity renewals by emphasizing the value of services and maintaining install base data.

Increase penetration through cross/up-selling by understanding customer landscapes and recommending improved or complementary solutions.

Collaborate cross-functionally to build credibility and provide a single customer-facing solution.

Responsible for accurate forecasting and managing the deal lifecycle using tools such as Salesforce.com, Cisco Ready, Cisco Commerce Workspace, and CCW-R.

Develop strong relationships with the CX Customer Success Adopt/Expand team and the CX Platform Connected Digital Interactions team.

Interpret install base data to produce accurate renewal lists and drive sales motions.

Proactively engage with customers & partners on their renewal opportunities 120 days before the renewal date.

Spends > 50% of the time in contact with customers & partners; mainly interacts with IT, LOB, and key decision-makers.

Spends 25%~50% of your time building awareness to assess customer & partner landscapes / inventories in an effort to cross/up-sell.

Sales/Renewal Sales or customer-facing experience in the Technology industry or equivalent industries.

Understanding of client's economic environment (financial strategies and performance indicators).

Experience in building effective account plans and presenting them to stakeholders.

Strong analytical skills for data interpretation and summary production.

Fluency in Korean.