We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.
Key Responsibilities
- Industry knowledge: Responsible for providing continuous tools and education to group members to ensure up to date industry, competitor and product knowledge. Maintains knowledge of industry trends and their impact on local/ regional sales activities, by continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies. Collects data from their region on competitor’s sales tactics and prepares their team to counter them and keeps the marketing organization aware.
- Business Management & Sales Execution: Conducting regular Quarterly Business reviews (QBRs) with team and NSM/ BUM. Identifying sales forecast gaps and submitting remedial strategies. Identifying & recommending promotion programs and materials to help support the sales plan & strategy. Ensures effective territory management and account targeting is practiced in each Franchise/ Therapy Area. Strong selling skills in front of the customer with others present and without taking over the sales process. Responsible for developing, implementing, and monitoring a region targeting program together with the NSM/BUM. In collaboration with Marketing Team develops and recommends expansion analysis of new field territories. Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
- Market Insight: Possesses a good understanding of the healthcare industry, country health policies, pricing/reimbursement strategies and economic customer needs within the context of current and future market trends. Maintains awareness of the competitive environment to suggest strategies to better position the organization in the market. Understands BSC’s positioning vs. that of the competitors’ and can act in act in a way as to generate growth opportunities for the division.
- Building & Maintaining Relationships: Maintain contact with major accounts and key relationships seeking to leverage them into profitable business ventures and help define negotiation parameters for tough economically constrained customer situations; Assist key customers in the creation, maintenance, expansion and startup of divisionally related educational courses and forums; Select and participate in customer, company and industry sponsored forums and courses. Develop and maintain relationships with all BSC functional areas.
- Clinical Excellence: Maintains the skills and knowledge to sell the entire product line to all applicable customers. Will work in close collaboration with existing BSC sales teams, HEMA, HS&P & Marketing on new product launches, strategies, and innovative new business practices.
- Creative Economic & Value-Added Solutions: Identifies and develops working relationships with the economic buyer in their country/ region’s key accounts. Collaborates with Key Account Managers/ Commercial Contracting Managers & HS&P on contract negotiations involving all products within the region; Supports their team to create a compete “bundle” of product and value-add services. Evaluates situations as they affect both the account/customer, as well as the country’s overall business needs; Helps define negotiation parameters for tough economically constrained customer situations
- Quality: Guides the local Team to maintain full compliance with the BSC Quality System (Corporate Quality Manual and Procedures) and the local quality requirements under the initiative of International Quality Director. Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer-oriented initiatives. Provides input to the Quality Committee on local issues, with the purpose of either finding a solution from experiences or providing advice on potential barriers for country and local regulations. Participates as appropriate in Management Review of Quality Meetings to manage risks/issues associated with regulatory compliance, quality systems and product registrations; Champions and ensures implementation of Regulatory, Quality, Code of Conduct and Local/Regional initiative for assigned organization.
- People Development: Spends maximum time in the field with the commercial teams to support their professional development needs and to maintain and develop strong relationships and understanding of the customer. Collaborates with NSM, BUM or BUD to provide ongoing regular feedback, training and help in identifying, supporting, and achieving agreed development objectives to the team. Monitors team members sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis, and documentation on all aspects of region management. Shares personal selling experiences in a way that motivates others and teaches applicable skills.
- Sales Cloud: Ensure the team are trained on Company's CRM system and they effectively use it for recording Customer Information and activities alongside other commercial Roles.
What are we looking for in you?
- A passion for innovation and a want to learn and develop
- Hunger to succeed and excel
- Growth mentality
- Patient empathy and focus
What we can offer to you:
- Attractive benefits package
- Inspirational colleagues & culture
- Fast Growing and innovative environment
- A team-oriented company culture
- International opportunities
- Excellent training/development programmes