5+ yearstechnology-related (consultative) sales or account management experience
OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years technology-related sales or account management experience
Additional or Preferred Qualifications
7+ years technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, or related field AND 6+ years technology-related sales or account management experience
OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years technology-related sales or account management experience.
4+ years solution or services sales experience.
Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets.
Deep Understanding of:
Business solutions, specifically: Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, and Low Code offerings.
Expert understanding of experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government.
Broad understanding of commercial cloud offerings, ideally including Microsoft’s cloud platform, as well as competitors and related ecosystems. Security, regulatory and compliance needs of global customers.
Desired Skills:
Analytical Skills: Ability to conduct an analysis of customer needs and business value drivers to articulate compelling value propositions.
Strategic Thinking: Capacity to understand the broader strategic objectives of customers and align the software solution with their long-term business goals.
Customer-Centric Mindset: Focus on understanding and addressing the unique challenges and objectives of customers to deliver tailored value propositions.
Responsibilities
Value Proposition Development: Collaborate with cross-functional teams including STU and ATU sales, service partners and customer success to develop compelling value propositions tailored to different customer segments.
Business Case Analysis: Conduct analysis of customer needs, challenges, and business objectives to articulate the quantifiable value proposition of our software solution alongside a compelling value narrative. This involves understanding ROI metrics, cost savings, revenue growth opportunities, and other business impact factors.
Consultative Selling: Engage with prospective customers in a consultative manner, focusing on understanding their unique challenges and goals, and demonstrating how our proposed software solution aligns with their strategic objectives to deliver tangible business value.
Post-sales alignment: Work with partners, reference teams and customer success to support successful adoption to deliver measurable value.