Red hat Senior Site Reliability Engineer 

United States, Massachusetts, Boston 

157729966

What you will do

The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to:

• Contribute code to increase the scalability and reliability of the service

• Contribute software tests and participate in peer review to increase the quality of our codebase

• Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration

• Participate in a regular on-call schedule, including occasional paid weekends and holidays

• Practice sustainable incident response and blameless postmortems

• Resolve customer issues escalated from the Red Hat Global Support team

• Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve

What you will bring

As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. Direct experience with Kubernetes or OpenShift is a plus. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.

Desired skills

• 3+ years of software engineering experience using object-oriented languages; Python or Golang. Golang is preferred

• 3+ years experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure

• Ability to work Hybrid from Raleigh NC, Durham NC, Boston MA or Lowell MA

• 3+ years experience with enterprise systems monitoring; knowledge of Prometheus is preferred

• 2+ years coaching and mentoring team members in technology and customer support

• 1+ years experience delivering hosted cloud services

• 1+ year experience with Kubernetes

• 1+ year experience with containers on Linux

• Experience engineering solutions which meet requirements of security and compliance frameworks like ISO 27001, PCI-DSS, and FedRAMP is highly desirable

• Excellent communications skills in a global team environment

• Demonstrated ability to quickly and accurately troubleshoot systems issues

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

The salary range for this position is $111,260.00 - $183,580.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave