Manage a team of VM Champs to implement the Global & European VM brand standards and direction in all Own Retail concepts and formats according to the VM calendar and in alignment with the Senior Manager VM Omnichannel.
Act as the responsible contact for the region to cascade relevant information from Europe VM Team to the in-store VMs and external agency counterpart.
Ensure that all wholesale doors are supported according to Europe prioritization and frequencies tracker aligned with Senior Visual Merchandising Manager.
Provide input for development of best practice processes, standards and operational plans for all doors to support the implementation of Visual Merchandising standards and guidelines
Act as the responsible contact for influencing and negotiating with all key business partners (OmniChannel) across all VM matters. Take into account commerciality, the relevant marketing calendar and localization to deliver a leading brand experience for all customers and consumers.
Identify and communicate regional needs and best practices to the Senior Manager VM Omni Channel.
Regularly monitors business operating results and provides additional resource to focus on specific identified under-performing doors to drive performance and increase focus on results to drive operational success.
Ensure all VM Champs and external Visual Merchandisers (including project managers) are trained on the relevant VM & ISC Training Modules, Concept Manuals, latest Campaign Directions and other generic VM guidelines.
Keep up-to-date on competitor activity, upcoming trends and local events that could be an opportunity the brand.
Ensure all VM and Marketing direction from Europe Visual Excellence team is followed
Optimization of sell in /sell out through Visual Excellence.
Ensure all responsible locations (OmniChannel) are effectively ordering all marketing materials (ISC) and VM materials (fixtures & fittings) for excellence at the point of sale.
Manage and lead and take ownership for the VM team ensuring that all team members have the knowledge and practical skills required to deliver their roles. In addition promote a high performance culture by setting clear expectations and individual goals to focus the team
Drive clear performance expectations towards“
Plan, prepare and ensure the VM guideline-compliant execution of all projects relating to store openings/remodelings and installations in Wholesale and Own Retail.
KPIs:
Net Promotor Score (NPS)
VM Compliance
Commercial performance
Key Relationships:
Market (Europe) Visual Excellence Team
Director Omnichannel Activation
Senior Visual Merchandising Managers
3rd party agency
Regional Visual Merchandising Managers
Wholesale activations team
Retail activations team
Sales teams
Retailers
Cluster Retail team:
Store Development
Retal Director/District Managers/Store Managers
In-Store Visual Merchandisers
Knowledge, skills and abilities:
Fluency in English, Spanish and Portuguese (all written and spoken)
Analytical skills, ability to deal with complex situations and problems
Ability to manage the implementation of a strategic activation
Organizational, planning and project management experience and skills
Good interpersonal, communication and presentation skills
Microsoft Office (Outlook, Word, PowerPoint, Excel): advanced
Requisite Education and Experience/Minimum Qualifications:
Marketing or Business administration degree or equivalent professional experience